Service Analytics and Management
Strategy and Operations
This book covers key issues on service strategy, planning, design, and delivery. It explores service capacity management, resource planning, quality improvement, and the role of IT and Analytics. The text includes detailed cases for extensive class discussion.
This book covers key issues on service strategy, planning, design, and delivery. It explores service capacity management, resource planning, quality improvement, and the role of IT and Analytics. The text includes detailed cases for extensive class discussion.
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£64.99
In today’s evolving business landscape, managing change is crucial. This anthology offers cutting-edge research and practical insights from leading experts on how organizations can effectively adapt, drive sustainable growth, and implement transformative practices.
In today’s evolving business landscape, managing change is crucial. This anthology offers cutting-edge research and practical insights from leading experts on how organizations can effectively adapt, drive sustainable growth, and implement transformative practices.
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£72.99
Climate change poses a significant threat to human security in Kenya. This anthology is a vital guide to the country's challenges, exploring effective solutions for food security, public health, and gender-sensitive resilience in the face of extreme weather.
Climate change poses a significant threat to human security in Kenya. This anthology is a vital guide to the country’s challenges, exploring effective solutions for food security, public health, and gender-sensitive resilience in the face of extreme weather.
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Law, Humanities, and Tourism
Interdisciplinary Approaches to the Restitution of Cultural Heritage
This book unites experts across law, humanities, and tourism to examine the legal and ethical issues of returning stolen cultural treasures. A practical toolkit for professionals, it features diverse global case studies that underscore the significance of cultural restitution.
This book unites experts across law, humanities, and tourism to examine the legal and ethical issues of returning stolen cultural treasures. A practical toolkit for professionals, it features diverse global case studies that underscore the significance of cultural restitution.
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From £36.99
A guide to biophysiological measures in nursing, from blood pressure to advanced imaging. This resource emphasizes ethical, evidence-based practice to improve diagnosis and patient care, covering innovative technologies like wearable devices and artificial intelligence.
A guide to biophysiological measures in nursing, from blood pressure to advanced imaging. This resource emphasizes ethical, evidence-based practice to improve diagnosis and patient care, covering innovative technologies like wearable devices and artificial intelligence.
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The Unlimited Power of Russia
Origins, Power and War
This book explores Russia's historical pursuit of great power status, from the imperial period to the Putin era. It analyzes key themes—including foreign policy, military power, and energy policies—to provide a framework for understanding Russia's international role.
This book explores Russia’s historical pursuit of great power status, from the imperial period to the Putin era. It analyzes key themes—including foreign policy, military power, and energy policies—to provide a framework for understanding Russia’s international role.
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Matriculture, Shamanism, and the Authority of Women
The Powers That Be
This book explores intersections between matriculture—the cultural worlds of women—and power in societies worldwide. Contributors analyze the forces that support or suppress women’s authority and agency, pointing to the social benefits of a thriving matriculture for all.
This book explores intersections between matriculture—the cultural worlds of women—and power in societies worldwide. Contributors analyze the forces that support or suppress women’s authority and agency, pointing to the social benefits of a thriving matriculture for all.
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A Historical Quest Through the Japanese Capital
From Edo to Tokyo
This guide to Japanese history explores how Tokyo developed into a megalopolis and how modernization changed the lives of the Japanese people. It serves as an introduction and travel guide to the historical settings behind the high-tech landscape of modern Tokyo.
This guide to Japanese history explores how Tokyo developed into a megalopolis and how modernization changed the lives of the Japanese people. It serves as an introduction and travel guide to the historical settings behind the high-tech landscape of modern Tokyo.
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From £29.99
A readable guide to health as we age, easily understood by all. Written in an appealing, informal manner with entertaining stories and useful philosophical notes, it offers a helpful, holistic perspective. This encouraging book has value for all of us, elderly or not.
A readable guide to health as we age, easily understood by all. Written in an appealing, informal manner with entertaining stories and useful philosophical notes, it offers a helpful, holistic perspective. This encouraging book has value for all of us, elderly or not.
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The Social-Structural Determinants of Health
Beyond Genetics
An understanding of the human body and mind is incomplete without examining the social environment. Social forces create conditions that can either strengthen or undermine the wellbeing of individuals, groups, and entire communities—the social-structural determinants of health.
An understanding of the human body and mind is incomplete without examining the social environment. Social forces create conditions that can either strengthen or undermine the wellbeing of individuals, groups, and entire communities—the social-structural determinants of health.
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The Legend, Lore and Spirit of the Water Horse
From Ancient Myth to Celtic Folklore
This book explores the legends of the water horse in mythology, folklore, and art. It delves into the romance and mystery of water as a sacred, cleansing element and also as an untamed, disruptive force. How are these manifestations linked to the human psyche?
This book explores the legends of the water horse in mythology, folklore, and art. It delves into the romance and mystery of water as a sacred, cleansing element and also as an untamed, disruptive force. How are these manifestations linked to the human psyche?
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Exploring the Mycology and Parasitology of Plant Life
Roots and Rivals
This book unravels the fascinating, unseen world of plant life—a vibrant community of cooperation, competition, and survival. Explore the supportive fungal networks that help plants thrive and the parasites that wage biochemical warfare to drain resources from their victims.
This book unravels the fascinating, unseen world of plant life—a vibrant community of cooperation, competition, and survival. Explore the supportive fungal networks that help plants thrive and the parasites that wage biochemical warfare to drain resources from their victims.
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From £31.99
Over the past century, Americans transformed from citizens to consumers, their identities defined by how they spent money. This history argues that while unsustainable, consumer culture has consistently served as a principal source of meaning and purpose in people’s lives.
Over the past century, Americans transformed from citizens to consumers, their identities defined by how they spent money. This history argues that while unsustainable, consumer culture has consistently served as a principal source of meaning and purpose in people’s lives.
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Protecting Adolescent Girls with HIV in Malawi
Addressing Contraceptive Access and Vulnerabilities
This book examines the socio-cultural and structural barriers to contraception for adolescent girls living with HIV in Malawi. It highlights their compounded health risks and advocates for improved policies and programs to enhance their health outcomes and well-being.
This book examines the socio-cultural and structural barriers to contraception for adolescent girls living with HIV in Malawi. It highlights their compounded health risks and advocates for improved policies and programs to enhance their health outcomes and well-being.
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From £35.99
Despite their different economic models, the middle classes in the US and South Korea face the same crisis: labor market instability and widening inequality. This book examines the causes, the consequences for family and education, and presents policy ideas for revitalization.
Despite their different economic models, the middle classes in the US and South Korea face the same crisis: labor market instability and widening inequality. This book examines the causes, the consequences for family and education, and presents policy ideas for revitalization.
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African Immigrant Children in the United States
Challenges, Achievements, and Lived Experiences
African immigrant children and their families navigate forging new identities in a foreign land while upholding their cultures. Their journeys, marked by challenges and triumphs, highlight the universal struggle of belonging and show how they become bridges between cultures.
African immigrant children and their families navigate forging new identities in a foreign land while upholding their cultures. Their journeys, marked by challenges and triumphs, highlight the universal struggle of belonging and show how they become bridges between cultures.
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From £41.99
Near-death experiences, mystical states, and lucid dreaming have long been dismissed as dysfunctional phenomena. This book presents a transdisciplinary scientific approach, revealing them as meaningful states with potential for healing, Self-knowledge, and spiritual development.
Near-death experiences, mystical states, and lucid dreaming have long been dismissed as dysfunctional phenomena. This book presents a transdisciplinary scientific approach, revealing them as meaningful states with potential for healing, Self-knowledge, and spiritual development.
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Digital Business Ecosystems in the Service Industry
Innovative Strategies for Global Perspectives
This guide explores the transformative potential of Digital Business Ecosystems (DBEs) for the service industry. Combining theory with case studies from leaders like Amazon and Netflix, it offers actionable insights to reshape business models and achieve sustainable growth.
This guide explores the transformative potential of Digital Business Ecosystems (DBEs) for the service industry. Combining theory with case studies from leaders like Amazon and Netflix, it offers actionable insights to reshape business models and achieve sustainable growth.
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From £39.99
In business, "me" and "the people" are not the same, but they should be. This book explains the cause for this difference and shows you how to measure and bridge the distance between them. Do not just describe it. Take action. Actually embrace it and do it.
In business, “me” and “the people” are not the same, but they should be. This book explains the cause for this difference and shows you how to measure and bridge the distance between them. Do not just describe it. Take action. Actually embrace it and do it.
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From £36.99
What is our place in the universe? This book offers a journey through our evolving understanding of the cosmos, from ancient myths to modern physics. It explains quantum physics and relativity without mathematical baggage, revealing that our world is ultimately unpredictable.
What is our place in the universe? This book offers a journey through our evolving understanding of the cosmos, from ancient myths to modern physics. It explains quantum physics and relativity without mathematical baggage, revealing that our world is ultimately unpredictable.
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This product has multiple variants. The options may be chosen on the product page
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