Service Analytics and Management
Strategy and Operations
This book covers key issues on service strategy, planning, design, and delivery. It explores service capacity management, resource planning, quality improvement, and the role of IT and Analytics. The text includes detailed cases for extensive class discussion.
This book covers key issues on service strategy, planning, design, and delivery. It explores service capacity management, resource planning, quality improvement, and the role of IT and Analytics. The text includes detailed cases for extensive class discussion.
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This book provides an insightful analysis of Korea's remarkable economic growth, tracing its development from one of the poorest countries in the 1960s to a global high-tech leader. It explores the role of trade, R&D, and technology, with implications for developing countries.
This book provides an insightful analysis of Korea’s remarkable economic growth, tracing its development from one of the poorest countries in the 1960s to a global high-tech leader. It explores the role of trade, R&D, and technology, with implications for developing countries.
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Socialist Construction in China
Policies Under Central Planning and Post-Reform Era
In 1955, China's leaders blamed economic problems on "capitalist anarchy." Three decades later, they recognized the "irrationality" of their own planned system. This book examines the economic policies that brought about this radical transformation and made reforms a necessity.
In 1955, China’s leaders blamed economic problems on “capitalist anarchy.” Three decades later, they recognized the “irrationality” of their own planned system. This book examines the economic policies that brought about this radical transformation and made reforms a necessity.
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Economics and Politics in the Robotic Age
The Future of Human Society
This book shows that the development of AI and robotics is a natural consequence of human history. It explains how this new robotic age will reshape our economy and society, and how individuals, firms, and governments can prepare for the future.
This book shows that the development of AI and robotics is a natural consequence of human history. It explains how this new robotic age will reshape our economy and society, and how individuals, firms, and governments can prepare for the future.
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Surface-Enhanced Raman Spectroscopy (SERS) is revolutionizing water quality monitoring. This book explores its application for detecting pollutants, toxins, and pathogens at minute concentrations, equipping you with knowledge for efficient on-site and laboratory analysis.
Surface-Enhanced Raman Spectroscopy (SERS) is revolutionizing water quality monitoring. This book explores its application for detecting pollutants, toxins, and pathogens at minute concentrations, equipping you with knowledge for efficient on-site and laboratory analysis.
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Determinants of Intra-Industry Trade and Labour Market Adjustment
A Sectoral Analysis of India
This book highlights changes in the Indian economy following the 1990s economic liberalization, focusing on intra-industry trade (IIT). It conducts an empirical analysis of the drivers influencing IIT and explores their impact on the growth of the Indian economy.
This book highlights changes in the Indian economy following the 1990s economic liberalization, focusing on intra-industry trade (IIT). It conducts an empirical analysis of the drivers influencing IIT and explores their impact on the growth of the Indian economy.
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In memory of Dr. Zsuzsánna Biedermann, Hungarian scholars explore African studies from the unique perspective of "the other Europe." Case studies delve into African-Eastern European connections, development, and migration, with a special focus on Rwanda and East Africa.
In memory of Dr. Zsuzsánna Biedermann, Hungarian scholars explore African studies from the unique perspective of “the other Europe.” Case studies delve into African-Eastern European connections, development, and migration, with a special focus on Rwanda and East Africa.
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How do we manage the challenges confronting cities? This volume brings together international experts to provide stimulating new ideas and successful examples of tools being used worldwide to make the places we call home more liveable and sustainable.
How do we manage the challenges confronting cities? This volume brings together international experts to provide stimulating new ideas and successful examples of tools being used worldwide to make the places we call home more liveable and sustainable.
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From £38.99
Exploring the culture, practice and business of book production, distribution, publication and reception, this anthology demonstrates that publishing needs to be understood as a social and cultural practice, and not just as a business.
Exploring the culture, practice and business of book production, distribution, publication and reception, this anthology demonstrates that publishing needs to be understood as a social and cultural practice, and not just as a business.
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From £35.99
Deriving from a symposium held at Cornell University in April 2014, the papers here consider the role of the banking system, the stock market, credit access, external aid, and sovereign wealth funds with regards to the sustainable development of the economy throughout Africa.
Deriving from a symposium held at Cornell University in April 2014, the papers here consider the role of the banking system, the stock market, credit access, external aid, and sovereign wealth funds with regards to the sustainable development of the economy throughout Africa.
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£75.99
Airports today face growing competitive pressures and are less often seen as natural monopolies. This book explores the global shift towards pro-competitive regulation in the airport sector, arguing that efforts remain at an early stage and require co-ordinated action.
Airports today face growing competitive pressures and are less often seen as natural monopolies. This book explores the global shift towards pro-competitive regulation in the airport sector, arguing that efforts remain at an early stage and require co-ordinated action.
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Principles of Sustainability Economics
Identifying the Gordian Knots
Is economic development reachable on an exhausted planet? Greener technologies may help, but we are far off track due to inappropriate institutions and adverse incentives. This book explains why, using core economic principles to identify the Gordian knots of sustainability.
Is economic development reachable on an exhausted planet? Greener technologies may help, but we are far off track due to inappropriate institutions and adverse incentives. This book explains why, using core economic principles to identify the Gordian knots of sustainability.
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The Power Elite and Disparity in America
Cause and Correction
What caused America’s great disparity and unrest? This book reveals how a power elite systematically redirected the nation's wealth to the top. Discover their methods and the bold new direction we must take to reverse the damage and restore prosperity for all.
What caused America’s great disparity and unrest? This book reveals how a power elite systematically redirected the nation’s wealth to the top. Discover their methods and the bold new direction we must take to reverse the damage and restore prosperity for all.
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£75.99
This book applies trusted statistical and analytical tools to aviation. It is for analysts, managers, and students who must extract actionable insights from large volumes of data. Readers are taught how to implement techniques using Microsoft Excel and Eviews software.
This book applies trusted statistical and analytical tools to aviation. It is for analysts, managers, and students who must extract actionable insights from large volumes of data. Readers are taught how to implement techniques using Microsoft Excel and Eviews software.
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Rethinking Heterodox Economics
Insights to Understand the Economic World
Heterodox economics challenges traditional theories by considering historical, social, and political factors. This book helps economists and students understand the complexities of the real world, exploring inequality, sustainability, and financial crises from a new perspective.
Heterodox economics challenges traditional theories by considering historical, social, and political factors. This book helps economists and students understand the complexities of the real world, exploring inequality, sustainability, and financial crises from a new perspective.
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£74.99
This book explores how IoT and Big Data are reshaping cities and industries. Focusing on the convergence of smart manufacturing and urban governance, it uses case studies to offer practical strategies for building the intelligent, interconnected ecosystems of tomorrow.
This book explores how IoT and Big Data are reshaping cities and industries. Focusing on the convergence of smart manufacturing and urban governance, it uses case studies to offer practical strategies for building the intelligent, interconnected ecosystems of tomorrow.
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Publishers, Profits and Poverty
A Biographical Directory of Publishing in Bohemian Fleet Street
In 19th-century Bohemian Fleet Street, radical publishers campaigned for political reform while a market for sensational literature boomed. This book charts the lives of around 100 of these figures, highlighting new information about the forgotten pioneers of popular literature.
In 19th-century Bohemian Fleet Street, radical publishers campaigned for political reform while a market for sensational literature boomed. This book charts the lives of around 100 of these figures, highlighting new information about the forgotten pioneers of popular literature.
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From £37.99
This volume analyses the economies of Asia, Central Asia, and the Balkans. It explores their transition towards a market economy and global integration, covering topics like economic growth, international trade and finance, labor markets, and energy sectors.
This volume analyses the economies of Asia, Central Asia, and the Balkans. It explores their transition towards a market economy and global integration, covering topics like economic growth, international trade and finance, labor markets, and energy sectors.
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Venezuela in the Gordian Knot
Lessons for Rebuilding Democracy and Economic Prosperity
Once Latin America's wealthiest country, with the world's largest oil reserves, Venezuela is a failed state. How did this happen and how can it get out? This book diagnoses the 40 years of populism that allowed Hugo Chavez to rise and resulted in the nation's impoverishment.
Once Latin America’s wealthiest country, with the world’s largest oil reserves, Venezuela is a failed state. How did this happen and how can it get out? This book diagnoses the 40 years of populism that allowed Hugo Chavez to rise and resulted in the nation’s impoverishment.
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From £37.99
International sales have been ruled by conflicting English and Civil Law. This book shows how the Vienna Convention (CISG) harmonised these differences, blending civil law codification with common law institutions to bring vital certitude and sophistication to global commerce.
International sales have been ruled by conflicting English and Civil Law. This book shows how the Vienna Convention (CISG) harmonised these differences, blending civil law codification with common law institutions to bring vital certitude and sophistication to global commerce.
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This product has multiple variants. The options may be chosen on the product page
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